Privacy Policy

Vidyasoft • Grocetech Business Solutions LLP
Last revised: 19 November 2025

Grocetech Business Solutions LLP ("we", "us", "Company") owns and operates Vidyasoft. This Privacy Policy explains how we collect, use, disclose and protect information when you use our website, mobile applications and services (collectively, the "Services"). By using our Services you agree to the terms described in this policy.

Registered Office

NO. 82, 4TH MAIN AREKERE, MICO LAYOUT, NEAR BUS STOP, BANNERGHATTA ROAD, BANGALORE, Karnataka – 560076, India

1. Information We Collect

We collect two categories of information:

A. Personal Information

B. Non-Personal Information

We do not ask for or retain highly sensitive personal data such as card numbers, bank account numbers, medical history or biometric templates. Payment information is processed by third-party payment gateways and is not stored on our servers.

2. How We Collect Information

Information is collected when you or your institution:

3. Purpose of Processing

We use collected information to:

4. Storage & Sharing

We store data securely on servers located within India. We do not sell personal information. We may share information with:

5. Cookies & Similar Technologies

We use cookies and similar technologies to improve usability, remember session state and collect analytics. You may disable cookies via your browser or device settings, but some features may stop working.

6. Security

We implement reasonable administrative, technical and physical safeguards to protect data. However, no internet-based system can be guaranteed entirely secure. You should avoid sharing extremely sensitive information via email or chat.

7. Access, Correction & Deletion

You may request access to, correction of, or deletion of your personal data. Requests are generally handled via your institution administrator or by contacting our support team (contact details below).

8. Children’s Privacy

We do not knowingly collect personal information of children below the age of 15 without consent from an authorised school representative. If we learn we have collected such information in error, we will take steps to delete it.

9. Data Retention

We retain personal data while your institution uses the Services and as required to meet legal, tax or audit obligations. After service termination, data may be archived, returned to the institution or securely deleted per applicable policies.

10. Breach Notification

In the event of a data breach, we will take remedial action and notify affected users or institutions as required by law.

11. Links to Other Sites

Our Services may link to third-party websites. We are not responsible for their privacy practices. Review their privacy policies before sharing personal data.

12. Spamming & Misuse

Unsolicited mass messages, falsifying user information or using our systems to send spam are prohibited. Violations may lead to account suspension or legal action.

13. Indemnity & Force Majeure

Users shall indemnify Grocetech Business Solutions LLP for losses caused by breach of this policy or misuse of the Services. We are not liable for failure to perform due to force majeure events (natural disasters, strikes, cyber-attacks, governmental actions, network outages, etc.).

14. Governing Law

This policy is governed by the laws of India. Disputes shall be subject to the jurisdiction of courts in Bangalore, Karnataka.

15. Consent & Opt-Out

By using our Services you consent to this Privacy Policy. For promotional communications you may opt-out by following the unsubscribe instructions in those communications or by contacting us.